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Our staff post on Avaya on remote locations with or without VPN , Do read . Very much applicable for Qatar , Saudi and UAE . https://support.avaya.com/forums/showthread.php?t=10313

We have published a blog on Cisco site related to CCME / IP Phone configuration , to help a wider community . CCME : Define FXO trunk for extensions https://supportforums.cisco.com/blog/12518831/ccme-define-fxo-trunk-extensions We are now active on both Cisco and Avaya forums , and adviced our staff to publish solutions and troubleshooting steps that they find in Doha to publish on both sites . Will continue to publish here for our Doha Qatar clients .

Congratulations to 30 Years of Comstor and Westcon  – our strongest distribution partners – HTS Team .

Our Cisco ASA / Router VPN users in Doha Qatar can download software from this link 32 Bit . https://htsqatar.com/wp-content/uploads/2015/06/vpnclient-win-msi-5.0.07.0410-k9.exe 64 Bit https://htsqatar.com/wp-content/uploads/2015/06/vpnclient-winx64-msi-5.0.07.0440-k9.exe You may need following file to install Cisco VPN client on new versions of Windows . 32 Bit https://htsqatar.com/wp-content/uploads/2015/06/dneupdate_3_22_8.msi 64 Bit https://htsqatar.com/wp-content/uploads/2015/06/dneupdate64_3_22_8.msi   Thanks .

Sometimes IP Office locks entire configuration mostly after replacing a damaged unit . You can just reset security settings on IP office manager . Menu -> Advanced -> Erase security setting  . ( screenshot attached )  Take a backup before doing this operation , eventhough it seldom creates any problem . Password after resetting will be User : Administrator Password : Administrator