Avaya released version 9 recently , many frequent travelers in Doha to Saudi and Dubai get major advantage through HTS as most of them already using our VPN and remote access solutions .Even without VPN or Remote access to main office now One-X can connect to Office as an extension , that makes you every time in Office .
HTS brings you best of both worlds , ,Voip and VPN to our clients in Qatar and Saudi . See the advantages of One-X here .
Initiating/Receiving Calls
Incoming calls to the deskphone, ring both the desk and up to five other devices, which eliminates the need to give multiple reach numbers.
Single Number Access Outbound, ecause users dial through the PBX, they can leverage the existing corporate infrastructure, offering significant savings on international calls
Easy Mobile Switcher – Seamlessly move calls between the office and mobile device without interruption regardless of device used to dial or receive the call.
One device for personal and business – Users can control whether outgoing calls are dialed direct, for personal calls, or via the PBX, for business calls.
Dial by Extension – Users can place calls using the internal extension dialing plans as they would in the office
Call Routing – Users can route incoming office calls to any device based on schedule, location or on an ad hoc basis using a quick entry feature.
VIP Lists – VIP lists manage incoming calls. Any calls not on the VIP Lists can be sent directly to voice mail to minimize interruptions.
Voicemail
Single Voice Mail – If a business call is not answered from the mobile device, the call is sent back to the corporate voicemail system ensuring there is only one voice mail box for mobile workers.
Visual Voicemail – Corporate voicemail is visual, leveraging Modular Messaging, so users can prioritize messages and get to the critical ones first. Stored locally, there is no dialing into voicemail, saving minutes and time.
Corporate Directory Integration
Easy access to corporate contacts through the search function callers in the directory will show the contact name instead of the number.
IP Office R9 One X Mobile Client Improvements
With IP Office Release 9.0, Avaya is enhancing the one-X Mobile Preferred client to work in a Voice over IP (VoIP) mode. In the VoIP mode, the mobility client can make calls over Wi-Fi/3G/4G data networks. The mobility client, now using a SIP stack, will register with the IP Office over the data network and thus will function as your office extension on the mobile device. The mobile user can use the mobility client to perform all telephony features including mid-call features such as:
Incoming and Outgoing VoIP calls
Supervised/ Unsupervised Transfer
Hold / Unhold
Mute/ Unmute
Multiple simultaneous call sessions
DTMF